Hosted PBX Services

What is PBX

What is Hosted PBX (Private Branch Exchange?)

A Hosted PBX is an IP-based telephone exchange system that can be accessed from the cloud. This telephony system can only be accessed through the internet because it is cloud-based, which cuts down the costs for hardware and software. Sometimes, “Hosted PBX” is used synonymously with “Cloud PBX, hosted VoIP PBX, and Virtual PBX” which provides secure, reliable phone service for a business or organization through your Internet connection. Just like a telephonic system in any organization, you can have a cost-effective, digital version of the physical exchange hardware-based PBX system that runs over VoIP and saves a ton of money.

How Hosted PBX works

Hosted PBX uses the internet protocol (IP) for communication. Calls are transmitted over the IP network rather than over physical lines.
There are three components required for a virtual PBX connect a hosted provider, VoIP phone, and internet. Once everything is set up, your phones will use the Internet to connect to the PBX server, and the connection will always be active so you may place and receive calls.

Win your business with Hosted PBX core features

Single Click Recording

This feature allows you to keep track of all the calls to ensure security, and quality of service and gather missed details.

IVR attended calls

Attend a call by an IVR that can direct calls to the concerned departments by taking the caller through step-by-step guidance to the correct extension.

Transfer Call

Without having to worry about losing a call from a third party or disconnecting calls can be transferred easily across departments.

Multi-Tenant

Handle multiple customers with a single instance and reduce operating costs. You can use the software via Desktop, or plugin IP phones.

Conference Call

Hosted PBX services allows you to conduct conference calls. Connect your desired extensions to one call while ensuring a quality connection.

Web RTC

With WebRTC, you can make and receive calls with a web browser and communicate with your potential clients in real time.

Why businesses Move to Hosted PBX

PBX transforms business communication with the power of the cloud. We developed a cloud-based PBX for all sizes of businesses to reach their business new heights. Cut down the expenses and restrictions of hardware like switches and trunks. And now virtual PBX has several advantages over older systems. Businesses can compete in the new and we offer advanced PBX solutions like full mobile integration and business SMS.